We’ve spent lots of time talking to teams in customer facing roles – from new recruits to experienced team leaders. We listened. You told us you want expert Customer Management resources and on demand help when you need it, to grow with your Customers. It’s got to be flexible. And easy to use, up to date and always available.
It can be hard to get the best resources and help when I need it. There aren’t enough hours in the day.
How do I make the best use of my time?”
Internet search results are instant but sometimes overwhelming. I know the search results I see depend on changing algorithms.
How do I know what the best & most useful customer management resources are?
My training courses are great but I’ve forgotten some of what I learned.
Can’t find my course notes either!
What do I do in-between courses to get on the job support?
We hear you! That’s why we created CUSTOMERAIDE®! Built around you and your needs, aligning with what you need to know, do and deliver on the job
SAVE TIME
“I want to get what I need to know, quickly.”
Get the answers you need, when you need them. CUSTOMERAIDE® helps to make learning a part of your everyday routine. We know you don’t have the time to trawl through search engines or old training course files – with CUSTOMERAIDE® you have the best of both worlds : the freedom to learn and just the most important knowledge, tools and skills you need; whenever and wherever you are
KNOW THE SCORE
“I want to benefit from experience.”
The CUSTOMERAIDE® content is developed and facilitated by our “been-there-and done-that” team who have worked most everywhere you can think of and even in a few markets you’ll never think of! We are all joined in a singular CUSTOMERAIDE® passion to provide the most important, on demand, quality resources and help, when you need it.
THE RIGHT STUFF
“I want to advance my career.”
We know what you need to succeed and advance in your career. There are lots of Customer Management training programmes available but few to help you back on the job, when you need it. With so many different ways to hone your skills, expand your know-how, our portfolio is carefully put together and growing every day!
UP TO DATE
“I want the latest thinking.”
The CUSTOMERAIDE® portfolio is constantly updated with the latest stuff so you don’t have to suffer any FOMO ( fear of missing out! ) – that’s part of our quality promise. We do the updates so you don’t have to. So long as your membership plan is up to date, so are you!
JUST FOR ME
“I want to be part of the conversation.”
CUSTOMERAIDE® is dedicated to Customer Management. It is built around you and your needs, aligning with what you need to know, do and deliver on the job. No matter where you are in your Customer Management career or learning journey, we’ve got the resources to help you from day one and the flexibility to make sure we help you in the future.