H. Customer Review

Ultimately we do what we measure. Setting objectives and monitoring performance against these objectives, together with our customer, is a critical way we both keep on track, excecute with excellence and jointly proactively agree on changes that may need to be made to adapt to market conditions, supply challenges and learnings along the way. This is how show that we know what’s going on – and think creatively how we can continuously improve what we are doing. There is only one question:
 

  • How did we do?

 

So, who do we need to be?

We think we need to be a METRICS MARVEL: